Dear Maplers,
As part of Asiasoft’s relentless pursuit to improve your gaming experience, we will be launching the new Maple Cash system this October.
Currently, all forms of @Cash top-up (e.g. top-ups via Pre-Paid Cards, AXS station, etc) are stored in your Asiasoft Passport as an unified @Cash. This deposition will last for a period of 365 days and expires if they are not use within the stipulated timeframe.
After various feedbacks and discussions, we have decided to implement Maple Cash system to the existing Asiasoft Passport @Cash system. Maplers need to convert their @Cash charged into Maple Cash for usage within the game. After this implementation, your Maple Cash will not expire.
To convert your @Cash into Maple Cash, please follow the step-by-step guide below.
1. Log into your Asiasoft Passport via https://passport.asiasoft.net
2. Under @Cash, click on “Buy Game Cash”.
3. Select “MapleSEA” from the drop down list.
4. Click on the “Charge” link beside the Game Login IDs shown to top-up your Maple Cash.
5. Key in the amount of @Cash that you wish to convert in Maple Cash and click on “Next”. Please be aware that currently the minimum conversion amount is 1,000 @Cash and once @Cash is converted into Maple Cash, this process is irreversible.
6. Enter the verification code and click on “Confirm” to complete the conversion process.
7. Upon a successful conversion, you will see a summary page containing the transaction details. An email with the transaction details will also be sent to your registered email account.
8. You can check the @Cash Transaction History to view your conversion history.
Should you have any problem with regards to @Cash matters, please feel free to drop us an email at acash@asiasoftsea.net.
FAQ for Maple Cash Conversion
1) What is Maple Cash?
Maple Cash is MapleSEA’s game cash. It can be used in the Maple Trading System and for purchasing Cash Items from the Cash Shop. However, Maple Cash can only be used in MapleSEA.
2) Will Maple Cash expire?
No, Maple Cash will not expire, unlike @Cash which will expire 365 days from the top-up date.
3) What is the minimum conversion amount?
Minimum amount each conversion is 1,000 @Cash.
4) What is the conversion rate?
1,000 @Cash = 1,000 Maple Cash
5) Can Maple Cash be shared between my MapleSEA game accounts under the same Asiasoft Passport?
Yes. The Maple Cash will be available to all MapleSEA game accounts under the same Asiasoft Passport.
6) I have converted my @Cash to the game account of another game, can I have a refund?
We apologize that this conversion is irreversible. Therefore, please be careful to check your conversion amount and designated game accounts.
- MapleSEA Administrator
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