10 Sep 2024

Deletion of Inactive Characters from 6th November 2024

Dear Maplers,

In preparation for our upcoming major update this November, inactive characters are planned to be deleted by 6th November 2024.

The deletion of dormant character will allow to free overall database memory to ensure a smoother gameplay experience.

For more information, please refer to the comprehensive criteria and exemption details below and what you could do before the exercise.

25th September 2024 (After Maintenance)

Accounts which will be affected/marked for deletion:
• Characters which are Level 61 and below and have not been logged into since since 10th September 2022, 0000hrs (GMT +8).
• Characters fitting the above-mentioned criteria that have Cash Items are also classified as dormant characters accordingly.

Between 25th September 2024 (After Maintenance) to 6th November 2024 (Before Maintenance)

Here’s what you can do to retain your characters should they meet the criteria above:
• Anytime during the aforementioned time frame, log into your MapleSEA account, select a world and ensure that you are within the character selection screen. From here, all characters within the screen and in other worlds will be unmarked and safe from deletion.
• To confirm that the dormant character deletion is released, a message will pop-up upon reaching the Character Selection UI.
(Cancelled the pending deletion status of a character on the current Maple ID)

Step by step:
1) Log into MapleSEA



2) Select your world and channel



3) You should be taken to the character selection screen. If you were previously marked as inactive, you will see this popup message.



And that’s it, all characters previously marked for deletion due to absent log-in activity are now safe! This step covers all characters seen in the current screen and in other worlds.

*These steps only need to be done once per MapleID.

6th November 2024 (After Maintenance)

All inactive characters, which have not been logged into since 10th September 2022, 0000hrs (GMT +8), which have not been unmarked by the previous steps as indicated above will be deleted.

Exemption

Maplers who meet one or more of the following, will be automatically exempted from this exercise.
• Level 62 and above
• Currently holding Guild Master or Alliance Master positions
• Stored items at Auction House

*A gentle note that if you have been a frequent Mapler, you are automatically exempted from this exercise and have nothing to worry about.

» FAQs

** The FAQ section will be updated overtime as necessary.

Q: What if I have cash items and my character was deleted because I missed the announcement?
A: Not to worry, any existing cash items will be moved to your cash wardrobe of the same class faction respectively*, which you may continue to utilize for your other unaffected characters.

* E.g. if your Flame Wizard character was deleted as a dormant character, you can find your Cash Items from any Cygnus Knights Cash Wardrobe respectively.

As we gear up for the exciting year-end updates, here’s a little teaser: keep an eye out for a special In-Game Name Auction event! There will be two types of auctions: one directly from us to you, and another that allows players to bid and trade names with each other. Details will be revealed closer to the big update, but for now, sharpen those auction bidding skills - you won’t want to miss this!

Should there be further questions, please do not hesitate to reach out to us via our community pages or iBox channel!

- MapleSEA Administrator