27 Feb 2012

[Update] Player experiencing character stuck inside game issue

Hi Maplers!

If you are currently encountering an error message of your Maple account which is currently being logged in and you not able to log in to your Maple account, please send in an iBox email with the following information.

Error Message

Required Information

1) Did you participate in any Party Quest before your character was disconnected from the game?
2) If so, what was the last Party Quest which you have participated?
3) Which channel did you participated in the Party Quest?
4) What is your character class?
5) What was the last skill/action which you did before the disconnection?
6) IGN of the affected character.

Update on 27th February 2012

For player experiencing character stuck inside game issue before the Urgent Server Check on 27th February 2012, kindly try logging in into your affected Maple accounts now as all affected Maple accounts have been resolved during the Urgent Server Check.

If you are still facing the above mentioned issue, we would like to seek your kind assistance to send in an iBox email with the above mentioned required information.

You may send in an iBox email by clicking on NPC Cassandra below.

Thank you.

-MapleSEA Administrator